How to get help by phone during COVID-19


[If you have internet access, please keep phone lines open for those with phone-only access; use websites, chats, and email including ]


211 Ontario is a three-digit telephone helpline (dial 2-1-1) providing information and referrals for Ontario’s community, social,

health-related and government services. They’ll help you find services and government benefits, and explain how to apply.  They answer 24 hours a day, every day.  Interpreters in 150+ languages. Dial: 2-1-1, or 1-877-330-3213 or (TTY) 1-888-340-1001. Covers concerns about food, health, mental health, pets, home repairs, and many other needs.


Halton 311 is a three-digit, telephone number providing access to Halton government services, including Town of Oakville and non-emergency police. You can request a service or get general information. Translation in many languages.  Dial 3-1-1, or 905-825-6000,

1-866-442-5866 (this is the number family can call from outside Halton) or (TTY) 905-827-9833.


Our Ward 3 Councillors will help if you cannot get the information you need from 311 or 211:

-               Town Councillor Haslett-Theall: 289-837-3923

-               Regional & Town Councillor Gittings: 905-844-5513



Useful COVID-19 links  


COCA strongly encourages Clearview residents to sign up for the Mayor's Email newsletters. He is sending important COVID-19 information several times per week. Sign up for the newsletter here:

View previous mayor's newsletters at



Halton Region -


Town of Oakville -


Ward 3 Councillors Keep up with Covid 19 and other information in the Ward 3 Councillors Newsletter linked here.


Government of Canada


(external link)

Ontario Ministry of Health    - see self assessment tool here


(external link)

Public Health Agency of Canada


(external link)

Public Health Ontario


Clearview residents COVID-19 help request


Please fill out the form if you are in need of a volunteer to help you during this time of physical distancing. This form is for residents at risk and needing assistance. It is accessed by 3 administrators and your information is not public. A volunteer will contact you to get your shopping list or learn more about what support you need.

A two-month property tax deferral has been enacted by Oakville
Property tax assistance will provide all property taxpayers with a two-month grace period for the payment of taxes due on April 24, 2020. This will include waiving penalty, interest, and non-sufficient funds charges for returned payment until June 30, 2020. Property owners also have the option to opt-out of pre-authorized payment plans without penalty, from April 1 to June 30, 2020. 

     By-law to enforce physical distancing


     Following numerous reports of social gatherings on public property and individuals not maintaining the safe physical distance of at 

     least two metres apart from others, Mayor Burton signed By-law 2020-019, the Emergency Physical Distancing By-law.


      It supports the Provincial Orders made under the Emergency Management Act in order to protect Oakville residents by
     regulating physical distancing during the COVID-19 emergency.
     Individuals not adhering to the physical distancing regulation can be fined a minimum of $750 and maximum of up to
     $100,000 for each offence, or
     issued an administrative monetary penalty in the amount of $300.
     Today’s stark provincial forecast of the COVID-19 epidemic further underscores the need for additional Public Health
     measures, including an enhanced
     focus on enforcement and fines for non-compliance of physical distancing.


      COVID-19 hotline

        For the duration of the pandemic, if a member of the public wishes to report an incident of non-compliance with the

       emergency orders,they may contact the Halton Regional Police Service COVID-19 Hotline: 905-825-4722

       It is critical that our residents use 911 for emergencies only.




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